PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from qwotejewelry.com (the “Site”). Qwote Jewelry is operated by FIREFUSION LTD, a company registered in the United Kingdom.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Search terms or referring websites

  • Your interactions with the Site

This is referred to as “Device Information.”

Technologies we use include:

  • Cookies – Small data files to identify your browser. Learn more at allaboutcookies.org.

  • Log files – Track actions and collect metadata (e.g., IP, browser type, timestamps).

  • Web beacons, tags, and pixels – Used to understand user behavior.

We also use cookies for currency conversion, storing local currency in a session cookie during your visit.

When you make a purchase, we collect the following “Order Information”:

  • Name

  • Billing and shipping address

  • Payment details (e.g., credit card numbers)

  • Email address

  • Phone number

“Personal Information” includes both Device and Order Information.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and process payments

  • Arrange delivery

  • Communicate with you

  • Screen for fraud

  • Send marketing (only if you’ve opted in)

Device Information is used to:

  • Monitor fraud/security risks

  • Improve site performance

  • Analyze advertising and marketing effectiveness

3. Sharing Your Personal Information

We share Personal Information with third parties to help us provide services:

We may also disclose your info:

  • To comply with legal obligations

  • To respond to lawful requests

  • To protect our rights

4. SMS & Email Marketing

By subscribing to SMS or email marketing from Qwote Jewelry, you agree to receive:

  • Order updates

  • Promotions and offers

  • Abandoned cart reminders

  • Product announcements

What we collect:

  • Phone number & email

  • Location and user behavior

  • Geo-location data via Klaviyo tracking

You can opt out at any time:

  • Email: Click the unsubscribe link

  • SMS (US): Reply STOP

  • SMS (UK): Click unsubscribe link in the message

5. Klarna Disclosure

We use Klarna as a payment option. To offer Klarna, we share some personal data (e.g., contact and order info) with Klarna to determine eligibility and personalize options.
Klarna’s privacy policy: https://www.klarna.com/privacy/

6. Behavioral Advertising

We may use your information to provide targeted ads. Learn more at the Network Advertising Initiative.

Opt out links:

7. Do Not Track

We do not change our data collection practices in response to “Do Not Track” browser signals.

8. Your Rights (EU/UK Residents)

If you reside in the EU/UK, you have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Lodge a complaint with your local data protection authority

To exercise these rights, contact: care@qwotejewelry.com

Your data may be processed outside the EU (e.g., in the US or Canada).

9. Data Retention

We retain Order Information for our records unless and until you ask us to delete it or as required by law.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted here.

11. Contact Us

For any questions or requests about this Privacy Policy:

Email: care@qwotejewelry.com
Address: FIREFUSION LTD, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Last updated: July 22, 2025